Managing shift swaps and claims

Shift swaps and open shift claims

Shift swaps

Employees can request to swap a shift with a colleague through the mobile app:

1. Employee taps on their shift and selects Request Swap
2. The request goes to the manager for approval
3. Manager approves or denies in the dashboard
4. Both employees are notified of the outcome

Open shift claims

When you create an open shift (no employee assigned), qualified employees can claim it:

1. Create a shift and leave the employee field empty
2. Employees see the open shift in their app
3. They tap Claim Shift
4. Manager approves the claim

Only employees with the right qualifications and availability can see and claim open shifts.