NDIS & Disability

Workforce management built for Australian NDIS providers

Participant-matched scheduling, SCHADS Award compliance, broken shift allowances, and qualification-gated rostering for disability support.

The NDIS & Disability challenge

Common problems that generic workforce tools don't solve.

Participant-worker matching

NDIS participants need workers with specific qualifications, experience, and often personal compatibility. Generic rostering tools can't handle this.

SCHADS Award complexity

The SCHADS Award has broken shift allowances, on-call provisions, sleepover rates, and client-cancelled shift entitlements that most platforms ignore.

NDIS price guide compliance

Services must be delivered within NDIS price guide limits. Over-servicing or incorrect billing creates audit risk.

High turnover, dispersed workforce

269,000+ NDIS providers. 17-25% annual turnover. Workers spread across participant homes and community settings.

How Mustr solves it

Purpose-built features for ndis & disability teams.

Participant-Matched Scheduling

Match workers to participants based on qualifications, experience, availability, and compatibility preferences.

SCHADS Award Engine

Full SCHADS interpretation including broken shift allowances, sleepover provisions, on-call rates, and client-cancelled shift entitlements.

NDIS Price Guide Compliance

Services tracked against NDIS price guide limits to prevent over-servicing and support audit readiness.

Qualification-Gated Rostering

Only schedule workers with required qualifications for each participant. Prevents unqualified service delivery.

Offline Clock-In

Support workers clock in at participant homes — often with poor mobile signal. Offline-first means no missed punches.

Training & Credential Tracking

Track mandatory training completions, first aid certificates, working with children checks, and NDIS Worker Screening.

MA000100

Social, Community, Home Care and Disability Services Industry Award (SCHADS)

Mustr's deterministic award engine handles these key provisions automatically:

Broken shift allowance per engagement
Sleepover rate provisions
On-call availability allowance
Client-cancelled shift minimum payment
Saturday: 150% of base rate
Sunday: 200% of base rate

269,000+

NDIS providers in Australia

A$46.3B

NDIS scheme size

325,000+

Disability support workers

No purpose-built NDIS workforce tool exists

Criminal penalties in effect

Most NDIS providers use generic rostering tools that don't understand SCHADS, broken shifts, or participant matching. Mustr is built for this from day one.

Request pilot access for your NDIS team

Private pilot access with guided onboarding. MA000100 compliance built in.