Workforce management built for Australian retail
Multi-location staffing, weekend penalties, casual-heavy teams, and seasonal surges. Mustr ships the rostering, time-tracking and audit features SCHADS providers run today; General Retail Award interpretation is early-access and expanding behind paying customers.
The Retail challenge
Common problems that generic workforce tools don't solve.
Multi-location complexity
Staff transferring between stores need consistent rostering. Each location has different peak hours and staffing needs.
Weekend and public holiday penalties
Retail runs on weekends and holidays — exactly when penalties are highest. Miscalculating costs you money or breaks the law.
High casual turnover
Retail turnover exceeds 50% annually. Seat-based pricing means paying for employees who left months ago.
Peak season scaling
Boxing Day, EOFY, Black Friday — you need to scale up fast and down again without fixed costs.
How Mustr solves it
Purpose-built features for retail teams.
General Retail Award (early access)
Scaffolding for MA000004 evening, weekend and public holiday penalties. Rolled out alongside paying retail customers — SCHADS (MA000100) remains our depth focus.
Multi-Location Rostering
Manage rosters across multiple stores. Transfer staff between locations with availability and qualification matching.
Coverage Suggestions
Staffing suggestions built from your own historical clock-in data — no black-box models.
Template Scheduling
Save roster templates for regular weeks. Copy and adjust for seasonal peaks in seconds.
Store Geofencing
Clock-in validated against store location. Prevents buddy punching across sites.
Casual Pool Management
Maintain a pool of available casuals. Active-employee billing means inactive seasonal records do not bill.
MA000004
General Retail Industry Award
Mustr's deterministic award engine handles these key provisions automatically:
1.3M+
Retail workers in Australia
50%+
Annual turnover rate
200%
Sunday casual penalty rate
Sunday penalty rates are among the highest in any award
Criminal penalties in effectThe General Retail Award has a 200% Sunday rate for casuals. With criminal wage theft penalties in effect, getting this wrong has severe consequences.
Request pilot access for your retail team
Private pilot access with guided onboarding. MA000004 compliance built in.