Cleaning & Facilities

Workforce management built for Australian cleaning and facilities

Multi-site rostering, contract hour tracking, geographically dispersed teams, and CALD workforce support — the workflows we already run today. Cleaning Services Award interpretation is early-access and expanding behind paying customers.

The Cleaning & Facilities challenge

Common problems that generic workforce tools don't solve.

Multi-site split shifts

Cleaners often work split shifts across multiple client sites. Tracking hours per site for contract billing is manual and error-prone.

Contract hour compliance

Client contracts specify minimum hours per site. Under-delivering risks contract loss. Over-delivering eats margin.

Geographically dispersed teams

Workers spread across dozens of sites make supervision and communication challenging. Many sites have no office or check-in point.

CALD workforce

Culturally and linguistically diverse teams need communication tools that work across language barriers.

How Mustr solves it

Purpose-built features for cleaning & facilities teams.

Multi-Site Management

Track hours per client site. Split shift management across locations with automatic travel time calculation.

Site Geofencing

Geofenced clock-in at each client site. Workers see site-specific task instructions on arrival.

Contract Hour Tracking

Monitor delivered hours against contract requirements per client site. Alerts for under/over delivery.

Split Shift Costing

Pre-cost split shifts with travel time and broken shift allowance calculations before scheduling.

Offline-Capable

Clock in at sites with poor connectivity. Car parks, basements, and remote locations covered.

Team Communication

Push notifications and simple chat interface. Important announcements with read receipts.

MA000022

Cleaning Services Award

Mustr's deterministic award engine handles these key provisions automatically:

Casual loading: 25% on top of base rate
Saturday penalty: 150% of base rate
Sunday penalty: 200% of base rate
Broken shift allowance per break
Travel time between sites payable
Laundry allowance for uniforms

A$16B

Australian cleaning industry revenue

<30%

Use dedicated WFM software

200%

Sunday penalty rate

Travel time between sites is payable

Criminal penalties in effect

Under the Cleaning Services Award, travel time between client sites during a split shift is work time. Failing to pay it is now a criminal offence.

Request pilot access for your cleaning team

Private pilot access with guided onboarding. MA000022 compliance built in.